Privacy Policy
Last updated: April 7, 2026
Sollos 3 (“we”, “us”) provides operations software for cleaning companies. This policy describes what we collect, why, and how it’s protected. We treat customer data as a liability — we collect the minimum needed to run the product.
What we collect
- Account data — name, email, password hash, organization name.
- Operational data — clients, bookings, employees, invoices and related records that customers enter into the product.
- Field data — clock-in / clock-out timestamps and (with consent) the geolocation captured at clock-in.
- Telemetry — error reports and basic uptime metrics via Sentry. No third-party analytics or ad trackers.
How we use it
To run the product. We do not sell data, share it with advertisers, or use it to train any model. Each customer’s data is isolated in their own tenant via Postgres row-level security.
Sub-processors
- Supabase — primary database, authentication, file storage and realtime delivery.
- Vercel — application hosting and edge network.
- Sentry — error tracking.
- Resend — transactional email.
- Stripe — payment processing (when billing is enabled).
Retention
Customer data is retained for the life of the account. Deleting your organization purges all associated rows within 30 days. Daily backups rotate on a 7-day cycle.
Your rights
You may request a copy of, correction of, or deletion of your data at any time by emailing privacy@sollos.app.
Contact
Questions about this policy: privacy@sollos.app.
This is a stub policy intended to give launch customers something to point at. Final language will be reviewed by counsel before any paying customer is onboarded.